Frequently Asked Questions

Why are ScaleStop Water Filtration Systems superior to other water filtration systems?

The ScaleStop Water Filtration Systems contain a proprietary combination of several water filtration media and processes which combine to prevent hard water scale and remove hazardous metals and harmful chemicals. They use a multi-stage process to filter water:

• Catalytic Carbon Media: Incoming water passes through a proprietary Catalytic Carbon Media which removes sediment, bad taste, and odors — and harmful chemicals such as chlorine, chloramines, benzene, endrine and more — which produces great tasting water.
• Copper Guard Media: Then the water first passes through a specialized proprietary Copper Guard Media which removes 99.9%+ of hazardous metals — all lead, mercury, manganese, copper, cadmium, and other dissolved metals.
• ScaleStop Media: Then the water passes through the advanced proprietary ScaleStop Media with the Template Assisted Crystallization (TAC) scale prevention technology that eliminates 99% of hard water scale (hard water deposits).

ScaleStop Plus Water Filtration Systems are better than saline water softeners:

• No Slimy Skin: Unlike water softening systems, it does not make your skin feel slippery or slimy and soapy after rinsing.
• No Salts: Unlike water softening systems, it does not use or need the addition of salts.
• No Chemicals: Unlike water softeners, it does not use a chemical ion exchange process. It works solely on physical filtering.
• No Electricity: Unlike water softening systems, it does not use electricity to filter the water.
• No Waste Water: Unlike water softeners, it does not produce brackish water that is released into the sewer system.
• Costs less to buy and operate than conventional water softeners (ionization systems)

Other water filtration or softening systems may look similar to the ScaleStop Water Filtration Systems on the outside, but it is what is inside the tanks and how they function that makes the big difference. A person can make a replica Ferrari sports car, but it will not perform like a real Ferrari supercar.

What is hard water?

"Hard water" is water which contains a high concentration of minerals such as calcium and magnesium ions. Hard water is formed when water percolates through deposits of limestone, chalk or gypsum which are largely made up of calcium and magnesium carbonates, bicarbonates and sulfates.

The dissolved minerals in the water precipitate causing the buildup of scale on surfaces, faucets, showers, pipes, water heaters, and appliances — anything that water flows through or touches. It causes numerous problems in laundry, kitchen, and bath.

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What is scale or hard water scale?

Scale or hard water scale is a hard chalky deposit consisting mainly of calcium carbonate (CaCO3) that often builds up inside kettles, hot water boilers, and pipework, especially that for hot water. It is also often found as a whitish deposit on the inner surfaces of old pipes, pots, and other surfaces where "hard water" has evaporated.

Hard water scale is caused by calcium and magnesium being left behind when hard water evaporates. Hard water, which is water that contains a higher mineral content, is the root cause of hard water scale. When it evaporates from a surface, it leaves behind calcium and magnesium deposits.

The formation of hard water scale is largely a consequence of the presence of soluble calcium bicarbonate in water. This compound can decompose when heated to form insoluble calcium carbonate, which makes up the large part of hard water scale.

Calcium bicarbonate dissolved in water can decompose when heated to form insoluble calcium carbonate — the main ingredient of hard water scale.

Hard water scale can clog appliances and build up on bathroom surfaces.